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2023: Vol. 1  •  20 February 2023  •  Student News

In case you’ve just enrolled: a guide to UTS support services

By Bronte Skinner
In case you’ve just enrolled: a guide to UTS support services

For most students, enrolling in a course is the hardest part about university. Now that you're here, however, you may find yourself needing support in the form of career advice, academic support or personal help. Here are the support services UTS has to offer.

Higher Education Language and Presentation Support (HELPS)

HELPS provides extra support for students struggling with assignments. They support undergraduate and postgraduate students who may be struggling with English and need extra academic literacy support. Book an online or in-person meeting at Building 1, Level 5, Room 025. They can help give direction for assignments, greater clarity in regard to the assignment’s criteria, and advice for referencing and academic writing.

Phone: +61 2 9514 2222

Booking System Website:

UTS Careers

UTS Careers offers on-campus and online career support for students. Located in Building 2, Level 4, Room 221, they offer personalised career advice, events, resources, programs and post plenty of job and intern opportunities on their website, CareerHub. This is also where you can book an online or in-person appointment.

Phone: +61 2 9514 1471


UTS Student Centre

The UTS Student Centre is located in Building 10, they offer assistance with admissions, offers, enrolment, timetabling, course advice, graduations, testamurs, student ID cards and academic records. You can reach out for assistance in-person, by phone and through email.

Phone: 1300 275 887

International Number: +61 2 9514 1222

UTS Health Service

There is a medical service on campus located in Building 1, Level 6, Room 001, which provides in-person consultations and telehealth (phone or video call) consultations for students, staff, alumni and their families. This is a confidential, bulk-billing and QPA accredited practice that operates with doctors and registered nurses.

Phone: +61 2 9514 1177


The website Activate UTS connects you with students with similar interests in student clubs/societies or social and competitive sports. They are located in Building 1, Level 16. ActivateFit.Gym is located in Building 4, Level 2 and offers personal training and group classes.

Phone: +61 2 514 1444

Food! Courtesy of the UTS Students’ Association

The UTS Students’ Association (UTSSA) is a democratic body that represents the students of UTS. They provide several food relief services such as: Bluebird Brekkie, Night Owl Noodles, and the Bluebird Food Pantry. Bluebird Brekkie is served from Monday to Friday (8:30am – 10:30am) in the Building 1 foyer during the semester. Night Owl is on Tuesdays and Thursdays (5:00pm – 7:00pm), also in the Building 1 foyer during the semester. Meanwhile, the Bluebird Pantry offers free food on campus and is located in Building 2, Level 3, Room 120, near the food court. All students must register online for the Pantry and check-in with their student ID to grab their five items for the week.

UTS Students’ Association: Peer Tutoring

The UTSSA also offers a peer tutoring service for those struggling with a subject. Minimum cost is $25 and you must complete a Request a Peer Tutor Form for a Peer Tutor. 

Financial Assistance Service

The Financial Assistance service supports and provides advice for students on study-related finances. There are Financial Assistance Programs which can help students who are experiencing cash shortfalls.

Phone: 9514 1177


Mathematics and Science Study Centre

Located in Building 4, Level 3, Room 331, and offered online, the Mathematics and Science Study Centre supports students in introductory mathematics and some first-year science subjects. They support students who may need extra practice with the ‘assumed knowledge’ requirement for UTS subjects.

Jumbunna Indigenous House of Learning

The Jumbunna Indigenous House of Learning is a space built for Indigenous students which offer a range of support and services. They are located in Building 1, Level 6, and are open Monday to Thursday 9:30am – 4pm and Fridays 9:30am –1pm.

Phone: 1800 064 312

International Student Centre

UTS International supports international students, located in Building 1, level 3A, they can help with documents for visa applications and other student visa-related reasons. International students can also contact a student advisor who can help them adjust to life at UTS.

Phone: +61 2 9514 1531


Accessibility Service

The Accessibility Service supports students with disabilities, medical or mental health conditions. They are located in Building 1, Level 6, and provide assistance and support to access services, assessment arrangements and reasonable adjustments. To register for the Accessibility Service one must first make an appointment with an Accessibility Consultant and complete the UTS Accessibility Service Registration form prior to the appointment. You can book an appointment over the phone and through email. For the appointment you must provide supporting documents from a registered health professional and subject details such as subject names/numbers and teaching staff.

Phone: +61 2 9514 1177


Multi-faith Chaplaincy

UTS Multi-Faith Chaplaincy offers students and staff free and confidential chaplaincy services which involve support, discussion groups and meditation sessions. Multi-Faith Chaplaincy Officers are located in Building 3, Level 4, Rooms 20 and 19, you can book an appointment by phone or email. 

Phone: +61 2 9514 2523

Multi-Faith Chaplaincy Coordinator, Joanna Thyer: or

UTS Counselling

UTS offers free confidential counseling service to help students with personal, psychological, study-related and administrative difficulties. The service offers up to six free sessions, further sessions may be available via a referral from a GP.

Phone: +61 2 9514 1177


UTS Housing Service

UTS Housing offers campus accommodation for UTS students. They are located in Building 6, Level 2, and can help with general enquiries for UTS Housing, applications for Autumn 2023 have closed but you can apply for Spring 2023 intake in May. Yura Mudang is located on UTS campus on Harris St above Building 6, it offers shared apartments of two to six bedrooms and studio apartments. The cheapest accommodation available is the six-bedroom apartment which costs $320 weekly, two-bedroom at $359 weekly and a standard (small) studio apartment costs $390 weekly. 

Phone: +61 2 9514 1529 


UTSSA Collectives

Additionally, the UTSSA provides safe spaces for women and non-binary students, queer students, ethnocultural students, and disabled students through the provision of various collectives. The UTSSA Office is located in Building 1, Level 3, Room 22, (they also provide equipment loans for calculators and wi-fi dongles. 

Phone: (02) 9514 1155




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